The City of Toronto is introducing ConnectTO – a City-driven collaborative program that aims to leverage the use of municipal resources and assets to help bridge the increasing digital divide by expanding access to affordable, high-speed internet to underserved Toronto residents.

The Edmonton Public Library is taking some of its operations outside to give the city’s homeless a place to read books and magazines, use a laptop computer or participate in adult classes. Called EPL on the Square, the pilot project has three designated areas in Sir Winston Churchill Square for outdoor library services. The initiative is a collaboration between EPL and the City of Edmonton, was launched five days after the Edmonton EXPO Centre closed as a temporary drop-in day shelter. The city, social agencies and the province have been working on a plan to find hundreds of physically distanced spaces during the COVID-19 pandemic since the EXPO closed.

The Halifax Public Libraries have made changes so working outside is more attractive. This includes pushing the public WiFi out into the fresh air and providing seating to reduce the likelihood of congestion; allowing borrowed electronic devices like Chromebooks and iPads to leave the building. “When they sign that iPad out, they can actually go take that outside now, and they can sit outside and use the free WiFi and use the library’s iPad to access information, or to watch a film or read an ebook,” says Kachen.

Toronto Public Library (TPL), in partnership with Renewed Computer Technology and with support from the Toronto Public Library Foundation, recently launched its Internet Connectivity Kit program. The initiative provides vital connections for some of our city’s most vulnerable residents by equipping them with a free laptop and WiFi hotspot with four months of unlimited data. Participants will keep the laptop and Wi-Fi hotspot at the end of the program.

The week-long pilot project Wi-Fi on Wheels begins on August 4. The Toronto Public Library’s bookmobile will travel to two parks in areas hit hard by the pandemic and provide free internet during the afternoon. Anyone can bring their own device to the park to connect or temporarily use a city device. City devices will be sanitized between use and staff will assess users to ensure they do not have COVID-19 symptoms. Toronto Public Health data shows that the northwest parts of the city are being most affected during the coronavirus pandemic. As of the weekend, the Jane and Finch and Rexdale areas had 511 and 496 cases, respectively.