Une plateforme collaborative en temps réel comportant des ressources, des outils et des récits qui vous instruisent sur la manière avec laquelle les bâtisseurs et les résidents de la ville font face à la COVID-19

Nous voici au moment ultime où le Canada doit exploiter sa résilience en misant sur la communauté. Nous vous demandons de nous faire connaître des moments où les communautés canadiennes ont su faire face à la crise en faisant preuve de créativité et d’imagination. Les approches collectives à la résolution de problème et la collaboration seront au cœur des solutions adoptées par le Canada pour atténuer les répercussions locales de la COVID‑19.

Les initiatives soulignées



Friendly calls from Hamilton Public Library staff create special connection with seniors during COVID-19

Les personnes âgées | L’isolation sociale

The calls began as a way to help older cardholders access the Hamilton Public Library’s (HPL) online offerings, but for many it became something more — a friendly voice and link to the rest of the world as everything around them seemed to be shutting down. The callers contacted those with electronic devices as well as those without. Conversations happened weekly or monthly, depending on the interest level of the person picking up. Follow up calls revealed how excited they were to discover the digital options and the joy they felt at mastering the website.

Toronto Public Library staff have been calling seniors to let them know they are thinking about them.

Les personnes âgées | L’isolation sociale

About 20 TPL staff began by calling 9,000 customers ages 80 and over, as well as all 1,000 Home Library Service customers. These calls provide a friendly check-in, and our staff can also share information about our services and offer assistance. Next on their list is to call customers ages 70 to 79, approximately 13,000 more people!

Happy Homes: A toolkit for building sociability through multi-family housing design

General: Sector resources | Général : Outils de mobilisation | L’isolation sociale

Vancouver-based Happy City has gathered evidence from psychology, neuroscience, public health and other fields to identify how design influences sociability in multi-family housing to produce a visual toolkit to identify principles, strategies and actions to boost social wellbeing in multi-family housing.

Mayor and Council in North Vancouver voted unanimously to make alcohol consumption in certain City locations permanent

Le leadership politique | Les entreprises locales | Les parcs et l’espace public

Alcohol may be consumed in designated areas from noon – dusk, seven days a week. A map is provided, proper signage and information about on site washrooms. An initial pilot project ran from June 22 – October 15, 2020, and received overwhelming support from both residents and businesses.

Foleyet, Ontario, population 200 — meet the « vaccine hunter »

COVID testing/vaccination initiatives | Les personnes âgées

Northern Ontario partners get very creative and really think outside the box in order to have their clients vaccinated. Brenda Vandal works at the Foleyet Nursing Station, in northeastern Ontario. She posts vaccine info on the nursing station’s Facebook page, hangs signs around town advertising the station’s social-media channels and calls people and helps them make appointments, particularly for older people who are not tech savvy. It can take upwards of an hour to book over the phone and estimates she’s set up appointments for at least 50 people.

Toronto school principal organizes to get 1400 people in neighbourhood vaccinated in school

COVID testing/vaccination initiatives

Building on a vaccine clinic being set up in his school, the principal organized for teachers/staff, parents & community members to be vaccinated. He sent an e-mail blast, and a follow-up reminder, in the days leading up to the one-day clinic. Parent council members organized to drop flyers at the apartment buildings that flank the school. The principal also worked with Michael Garron Hospital to make sure his staff were vaccinated early.

LavaMaeˣ Connect is a free global community of 650+ homeless service providers bringing mobile showers and other care services to the street.

General: Sector resources | La santé publique | Le logement et l’itinérance

LavaMaeˣ is a nonprofit that teaches people around the world to bring mobile showers and other services that promote well-being to people experiencing homelessness. Members have access curated events, do-it-yourself toolkits, community discussions, and troubleshooting support from LavaMaeˣ and other service providers worldwide.

LavaMae also delivers services on the streets of San Francisco, Oakland and Los Angeles, with a Radical Hospitality® approach—meeting people wherever they are with extraordinary care—helps restore dignity, rekindle optimism and fuel a sense of opportunity.

Helpisnextdoor.ca houses resources to safely help neighbours.

Collecte de fonds et bénévolat | Général : Communautés et réseaux en ligne | Les personnes âgées | L’alimentation | L’isolation sociale

From Edmonton’s Interfaith Housing Initiative, this platform offers resources in 12 languages to:

  • Help Safely
  • Guide to share food safely
  • Ideas for safe connection and celebration
  • Introduce yourself to your neighbours and offer help

The value of investing in ‘social infrastructure’ – the amenities and spaces that bring people together to build meaningful relationships, such as cafes, libraries and lidos – may be as important for rebalancing the prospects of the UK’s cities and towns as building new roads or rolling out faster broadband

L’apprentissage et l’éducation

New report for the Bennett Institute for Public Policy.

The city of Montreal is investing $500,000 in the creation of a food a delivery platform that would be more affordable than the services provided by companies such as Uber Eats, SkipTheDishes and DoorDash.

Downtown | Le leadership politique | Les entreprises locales | Rue Main | Shop Local

The city is issuing a call for tenders for groups who wish to develop the app. The funding would help establish a local non-profit or co-operative that can compete with large food delivery services. The city, which has launched a request for proposals, hopes to work with existing local startups. In March, Bill 87 was passed into law at the National Assembly. The law enables the province to cap delivery fees companies at a maximum of 20 per cent of an order’s total for the duration of the pandemic.

London Drugs is offering shelf space to local restaurants in their communities across  Alberta, British Columbia, Manitoba & Saskatchewan.

L’alimentation | Shop Local

100% of all sales will go back to the local restaurant.

Rules and Regulations

  • Packaged & shelf stable goods ONLY(ex. Sauces, jams, rub, spices, etc)
  • Must be Health Canada approved with nutritional facts outlined
  • Bilingual packaging may be required
  • Apparel and novelty items with restaurant branding are acceptable (does not require bilingual packaging)
  • Ability to deliver and replenish to stores, if needed
  • Products with a UPC are recommended and will be prioritized
  • Products sold on consignment
  • No gift cards or certificates at this time
  • Must have a valid Canadian business license or permit
  • Business must be based in the province of British Columbia, Alberta, Saskatchewan or Manitoba
  • In store only, product will not be available on LondonDrugs.com
  • No alcohol, cannabis or tobacco products

Spring 2021 Resource Guide with info on shelters, safe spaces, drop-ins, bagged meals and washrooms here in Winnipeg

Le logement et l’itinérance

For information on community resources and services available to individuals experiencing homelessness in Winnipeg during the COVID-19 pandemic

Vaccinating Black Toronto: pop-up clinic of the Black Health Vaccine Initiative, a collaboration between the Black Physicians Association of Ontario (BPAO) and a number of local organizations servicing the GTA’s Black community

COVID testing/vaccination initiatives

The outsized impact of COVID-19, married with lower rates of vaccination in the Black community, mean that it has been much more difficult to manage the spread of the disease within a population that is already marginalized. Saturday’s event was an amalgamation of information session and vaccination clinic, and by the end of the weekend, the group had administered 2,231 doses. While planning for more pop-up clinics, the BPAO is continuing to run a standing vaccination clinic in partnership with Taibu Community Health Centre in Scarborough and other community allies. BPAO physicians have successfully vaccinated about 250 people per day at that location, coming up to a total of about 2,350 vaccinations before last weekend’s event at the JCA.

South Africans plant vegetable gardens that are free to use for those in need

Activation de rue | L’alimentation

Called « sidewalk gardens » residents set up edible plants in their sidewalk garden, tend to them and watch them flourish. The reward will be when the fruits and vegetables are harvested by others. The concept works on the basis of anonymity, meaning the planter and the harvester don’t have to meet as a means to protect the dignity of those needing the food. To start your own public garden, simply prepare a space on your property that is accessible to the public and make a clear sign saying the produce is free for the taking. Make sure to plant seasonal fruits and vegetables, as well as water wise plants for those living in areas with water restrictions.

There is even a Facebook group to get and give advice: https://www.facebook.com/groups/282066233085016/

San Francisco’s Chinatown was re-created in Minecraft video game by a group of students and recent grads to preserve the neighborhood’s rich history.

Les arts et la culture | Rue Main

Members of the Chinatown Community Development Center youth groups, spent months faithfully re-creating the San Francisco neighborhood in the world-building video game.  A lot of the re-creations were built from images found on Google Images and Google Maps, where crowded streets of Chinatown often obscure certain details these kids are trying to render; in a way, they’re rebuilding the Chinatown of the recent past to keep its tourist aesthetic in the present.

COVID Summer Placemaking in Montreal’s terraces

Activation de rue | Le leadership politique | Les arts et la culture | Les parcs et l’espace public

Featuring seven public terrasses that have been set up around the city to offer people safe and lovely places to hang out and each one has something special to offer. This includes the ethereal 320-foot-long yellow table that winds around trees in a #Montreal public terrasse called Prenez Place. Created by local artists and designers and decorated with flags and festive lights https://adhoc-architectes.com/portfolio/prenez-place/


Innovative Shifts to Halifax’s Public Spaces Due to COVID-19

Activation de rue | COVID testing/vaccination initiatives | Général : Outils de mobilisation | La mobilité et le transport | Les arts et la culture | Les parcs et l’espace public

A round-up of some of the clever ways the Halifax community took the challenges of COVID-19 and flipped them to create opportunities for all.

COVID-19 RESOURCE TOOLKIT November, 2020 A Guide for Canadian Planners and Urbanists

Activation de rue | General: Sector resources | La mobilité et le transport | Les parcs et l’espace public

This document contains over 800 curated resources collected from March to October 2020, and includes academic articles, best-practices documents, news reports, podcasts, panel discussions and more relating to the impacts of COVID-19 on the discipline of city-building

26 “winter stations” have been set up in 18 Montreal boroughs along Montréal’s shopping streets to attract customers, enliven the shopping experience, and encourage local merchants

Activation de rue | Downtown | Le leadership politique | Les arts et la culture | Les entreprises locales | Rue Main

Each station has been designed according to a concept conducive to physical distancing, which has been approved by the regional public health authorities and the Ville de Montréal’s emergency response coordinating committee. The health guidelines as well as the maximum capacity are posted in each station and must be complied with.


Rapid Placemaking to Bring Back Main Streets

Activation de rue | Général : Outils de mobilisation | La mobilité et le transport | Les entreprises locales | Les parcs et l’espace public | Rue Main

The Pandemic Recovery Toolkit for Local Communities provides examples of programming and interventions, as well provides advice on how to use inclusive process for rapid placemaking. It is can be used by residents, community groups, BIAs/BIDs, and city staff working to revive main streets and core spaces in big cities, suburbs and small towns. The Toolkit was created by Happy City as part of Bring Back Main Street.

TOWN OF WHITBY Economic Recovery Plan 2020-2021

Economic Recovery Plans

Before the COVID-19 outbreak, the Town of Whitby was in a relatively strong economic position with a low
industrial vacancy rate and a renewed vibrancy in our two historic downtowns. Significant growth was
happening in the West Whitby development and applications were moving forward for Brooklin and Port

Published October 2020


City of Windsor’s Economic Recovery Strategy

CUI x Windsor | Economic Recovery Plans

Windsor Works Report

In February of 2020, Windsor City Council commissioned an economic development report called Windsor Works – An Economic Development Strategy for the City’s Future Growth. Between February 2020 and February 2021, City officials worked with an expert firm to complete detailed research involving hundreds of hours of local stakeholder consultations. Qualitative analysis was done along with benchmarking against other cities in Canada and the world in relation to productivity and labour market performance. Case studies were reviewed and economic success stories incorporated.

This report is the culmination of that work:

Sanctuary TO holding vaccination clinics for individuals unable to access formal clinics

COVID testing/vaccination initiatives | Le logement et l’itinérance | Les services de première ligne

The idea is that this is a low-barrier access clinic, prioritizing friends who are unable to access a more formal vaccine clinic. This clinic will be surveillance-free, with no pre-registration or documentation/health cards required. This clinic is prioritizing homeless, under-housed, undocumented and sex-workers communities.

“Jardin des espoirs” is a winter station in Montreal, Illuminated and decorated with multiform structures reminiscent of the colours of cargo ship containers sailing the Saint-Laurent River

Activation de rue | Les arts et la culture | Les entreprises locales | Les parcs et l’espace public | Rue Main

As part of the City of Montreal’s Bureau du design call for proposals for the “Rethinking Public Space” qualification, with the ultimate goal of designing and building “winter stations” in 17 Montreal boroughs — The challenge was to produce installations capable of withstanding the Montreal winter, which would be well adapted to the pandemic context, and that would improve the experience for residents.

The winter station also aims to promote local commerce — passers-by are invited to get ribbons from nearby stores so that they can be attached to the installations. This fulfils the objectives of bringing joy to people and encouraging the local economy.

Every One Every Day Kjipuktuk/Halifax is bringing North End neighbours together to design and start projects that benefit them and the community.

General: Sector resources | Les parcs et l’espace public

The projects you will find here are all about doing practical, creative things with people nearby, and finding more ways for people to connect and learn across the neighbourhood. They are made possible by local residents coming together to share their ideas, time and skills for mutual community benefit. The wide range of sessions such as neighbourhood walks, making your own dream catcher, or preparing healthy snacks for kids, means that there are many different ways to get involved and fuel your creativity. They are all free to attend and open to everyone. This 4 week program will inspire a growing network of friends and neighbours who are excited to bring new ideas and projects to life in the neighbourhood.

Neighbourhood Starter Kits to help a group of neighbours or individuals wanting to participate in projects that strengthen the neighbourhood.

Activation de rue | General: Sector resources | Général : Outils de mobilisation | Les arts et la culture | Les parcs et l’espace public

Solon, a non-profit organization in Montreal, has partnered with Participatory Canada to create the Our Neighbourhood Project starter kits. These project kits enable people to get
together, learn from one another, and lend a hand during these trying times.

There are 9 free, practical and useful starter kits to choose from. Each kit includes materials and support, and an opportunity to meet new people. It could be seeds to grow flowers on your street, a sewing machine to mend old clothes, or tools to repair your bike. Everything is provided! Sign up and start projects with and for your neighbourhood! To start a project, you will need a minimum of 3 people. The Our Neighbourhood team is here to connect you with others in your building, on your street or spread out across the neighbourhood. Together we’ll build mini ecosystems across the Tolhurst/St-Benoît area.

Available in French and English

Building Belfast Back Better – 15 Point Plan to Rebuild the City

Economic Recovery Plans

plazaPOPS is a community-lead, high impact, and low cost, process to transform plaza parking lots into free and accessible gathering places.

Activation de rue | Les entreprises locales | Les parcs et l’espace public | Rue Main

Responding to the lack of amenities along Toronto’s inner suburban arterials for pedestrians and TTC riders, plazaPOPS seeks to support and enhance the vibrant communities and businesses that already characterize Toronto’s inner suburbs, suggesting context-sensitive approaches to their densification. plazaPOPS is currently working with the City of Toronto on a SSHRC funded project to understand how to turn our successful pilot into a sustainable citywide program. Transforming privately-owned strip mall parking lots into community gathering spaces is a pragmatic way to enhance inner suburban main streets and encourage outdoor gathering that supports small businesses — an especially important element of « bringing back main street » in response to COVID-19.

Peg is a tracking systems for a curated set of indicators that matter most to Winnipeg’s well-being.

CUI x Winnipeg

Peg measures the well-being of community year over year – in ways that count. It reports on everything from the health of babies born in Winnipeg right through to how many of them graduate 18 years later. It tracks how much garbage we take to the landfill, how to move around the city and how time is spent. It’s through Peg that Winnipeggers can learn how their life, their neighbourhood, and their city is changing. Peg is a starting place for Winnipeg’s citizens, business owners, and policy makers to learn the facts so they can lead change to create a better city. Peg is a community indicator system, tracking measures called “indicators” that reflect and measure our city’s well-being. The indicators, developed by more than 800 Winnipeggers, community groups and data experts, are grouped into eight theme areas: Built Environment, Basic Needs, Economy, Education & Learning, Health, Natural Environment, Social Vitality & Governance and Demographics.

OpenSidewalks.com is a platform to map pedestrian paths, like sidewalks for accessibility, in ways that users can understand detailed attributes like width, surface composition, steepness, and shared traffic.

General: Sector resources | La mobilité et le transport | Les parcs et l’espace public

OpenSidewalks leverages collaborative collection and sharing of data in OpenStreetMap, an open database of geographic information. OpenSidewalks is led by the Taskar Center for Accessible Technology (TCAT) at the University of Washington, whose mission is to develop and deploy technologies that improve quality of life for people with disabilities.

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