Moonshot Missions, a non-profit organization founded by George Hawkins, the former General Manager of DC Water in Washington DC, has put together a “living document” compendium of best practices being implemented by water utilities in the face of this unprecedented challenge. Staff has compiled this checklist by reviewing resources from water associations, list-serves and dozens of utility response and continuity of operations plans.

Canadian Urban Sustainability Practitioners (CUSP) is tracking Canadian utilities offering relief to customers during the coronavirus pandemic, including suspending disconnections, offering payment plans, grants and other assistance.