This free program, which was geared to supporting small business of all kinds, including restaurants, retail, personal services and hospitality businesses, provided tailored resources to local entrepreneurs and small business owners. Through the program, City of Kitchener staff conducted interviews with a cross-section of local small businesses as they began to plan for reopening and recovery. Based on their unique circumstances, each participating business owner was provided with suggestions on programs and services available to assist them in their recovery efforts. The City will publish a Business Recovery Toolkit available to all business, free of charge.

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