This is a time when Canada must harness its community-driven resilience. We’re asking you to share examples of how Canadian communities are responding to the crisis with creativity and imagination. Collective problem-solving and collaboration will be instrumental in how Canada mitigates the local impacts of COVID-19 and creates on-the-ground solutions.

Highlighted Initiatives



Volunteers in Toronto reach out by phone to the socially isolated

Children | Fundraising and volunteering | Seniors | Social isolation

Listening to people helps keep them #healthyathome

IT and e-commerce platform helps restaurants self-manage delivery and takeout

Food | General: Sector resources | Local businesses

By giving restaurants the tools to do it themselves, restaurants avoid the hefty commissions of current food delivery apps.

Downtown Moncton Centre-ville Inc. launches Covid-19 Re-Start Grant Program

Local businesses

This grant will support the purchase of required safety equipment which must be installed prior to re-opening. Businesses can apply to receive a maximum of $500. Under the program, only commercial property and business owners within the Business Improvement Area (BIA) will be considered.

ShopHERE provides Toronto businesses and artists with a quick, easy and no-cost way to get selling online right away

General: Online communities and networks | Local businesses | Policy leadership

Leveraging Toronto’s technology community, the City of Toronto and Digital Main Street have brought together a range of partners to build and optimize online stores for Toronto’s independent businesses and artists at no-cost. Toronto’s independent small businesses and artists can access ShopHERE to get their online store built and launched with hands-on support throughout the entire process in just a matter of days.

Calgary to allow shops, restaurants to expand patios to allow for more social distancing during COVID-19 pandemic

Local businesses | Parks and public space | Policy leadership
Restaurants will be able to allow their seating to spill over to sidewalks and streets outside their doors, helping to make up for the fact they will only be allowed to operate at 50 per cent capacity.

Toronto taxi company charges $10 flat fee for delivery within 3 km

Food | Local businesses

The company is presenting a viable option for restaurants while UberEats faces backlash for steep fees and commissions.

Affordable urban delivery service provided to merchants in Montreal

Local businesses | Policy leadership

Available to neighbourhood businesses such as bookstores, hardware stores, bakeries, fruit markets. Non-perishable products can be delivered using this new, safe and affordable home delivery service. Delivery people on bikes will pick up orders one to five times a day depending on volume, and deliver them directly to clients’ homes. Maximum cost per item is maximum $5+ tax. Items picked up before 1 p.m. are delivered that same afternoon, after 1 p.m. are delivered the following morning.

City of Barrie will help restaurants with distancing by converting parking spaces to patios

Food | Local businesses | Policy leadership

The Mayor suggests that temporary seating areas could become permanent, creating more animated spaces throughout the City. If this pilot program is successful, it can be part of building more people-oriented public spaces.

Slider device allows businesses and customers to interact safely during pandemic

Local businesses

The simple device from a small Coquitlam fabrication company enables two people to carry out a transaction two metres apart.

To Go Toronto platform links to restaurants offering takeout & delivery

Food | General: Online communities and networks

While dining areas are closed, the platforms has gathered a list of many Toronto restaurants that continue to prepare food with Toronto’s signature diversity.

Online directory shows local businesses open for business during pandemic

Food | General: Online communities and networks | Local businesses | Shop Local

Support Retail is a free online directory that helps GTA shoppers find local small businesses OPEN for walk-in, pickup or delivery during the COVID-19 pandemic.

New crowdfunding platform to save small business in Ottawa

Local businesses

A pilot project in Ottawa hopes to boost their chances with community crowdfunding, which has emerged as a vital tool for the social impact sector. Could it provide a model for Main Streets across Canada?

Ottawa’s Love Local Delivery offers curated list of local restaurants offering responsible delivery

Food | Local businesses | Shop Local

The resource offers a curated network of Ottawa’s best independent locally owned and operated restaurants offering responsible delivery.

Grassroots volunteer initiative Zoomies offers volunteer dog walkers

Fundraising and volunteering

The Facebook group links to google forms for dog walkers and dog owners looking for help.

Charlottetown outreach facility relocates to allow increased capacity for vulnerable community members

Frontline services | Housing and homelessness | Policy leadership

The Community Outreach Centre has moved its operations to a local school’s gymnasium for the purpose of enhancing its capacity to provide vulnerable residents with services such as counselling, shower access and laundry facilities under the new health regulations of social distancing.

Local resident launches an online city-wide scavenger hunt to cater to community distress amid COVID-19

Children | General: Online communities and networks

A PEI resident has organized an online activity in the form of a teddy bear hunt for parents and their children to drive to various location sites around the province (e.g. residential windowsills, mailboxes, or lawns).

Charlottetown chef prepares weekly meels in support of children at home in more vulnerable living conditions

Children | Food | Fundraising and volunteering | Local businesses

A local chef supplying lunches for five schools has committed to preparing 100 meals weekly for children who have switched to online classrooms and who come from more difficult living situations.

Tech companies in Newfoundland and Labrador have raised and donated funds to local charities

Fundraising and volunteering | Local businesses

The “Closed Door, Open Heart” initiatve was launched by the Newfoundland and Labrador Association of Technology and Innovation to garner financial support from operating local businesses as well as those businesses whose operations have been halted.

Former Saugeen councillor launches company devoted to connecting Indigenous communities with greater access to industrial supplies

Indigenous | Local businesses | Public health

Former Saugeen councillor co-founded the company “eSupply Canada Ltd.” which aspires to support Indigenous community members with supplies that will better secure their health and safety.

Survive and Thrive combines group coaching, individualized support, peer support, webinars, and resources to help organizations understand and adapt financial models for COVID-19 realities

General: Sector resources | Local businesses

Survive and Thrive is piloted in community, with United Way Greater Victoria and Vancity covering program costs for over 20 organizations to participate in the program.

The City of Brampton introduces new digital tools to allow development to move forward during COVID-19

General: Sector resources | Local businesses | Policy leadership

The City of Brampton has introduced innovative new processes and tools in its Planning and Development department to allow development projects to advance during the COVID-19 pandemic. Developers can now electronically submit all development applications, including plans of subdivision, rezoning and site plans, on the City’s website.

North Shore Emergency Management (North Vancouver) launches website to provide a centralized place for people seeking help

General: Online communities and networks | Policy leadership | Public health

The new website also highlights the ways North Shore agencies have had to alter their usual services as the requirement for physical distancing has forced many organizations to modify their programs or even suspend them entirely.

Tool for building a community cooperation app

General: Online communities and networks

This IBM starter kit helps users to create a mobile application that enables community-based cooperation in times of crisis like the COVID-19 pandemic.

CityLab invites readers to draw maps of their worlds during COVID-19

Arts and Culture

Over 220 people have responded to the call with a range of interpretative maps, submitted from all over the world.

Product Hunt develops a tool to enjoy our favorite cities during lock-down

Arts and Culture | General: Online communities and networks

The tool allows users to “drive” virtually through cities around the world while listening to local radio stations.

Brampton bans garage sales in latest move to curb spread of coronavirus

Policy leadership

The City did not provide a timeline for when yard sales and other activities like farmers markets might be allowed again. City facilities such as recreation centres, parks outside of trails and city hall have been shuttered since early March and all city events have been cancelled until at least July 2.

Mississauga construction firm supporting restaurants and community during COVID-19

Food | Local businesses

BUILD IT by Design, a construction firm in Mississauga, is supporting restaurants that have been impacted as an effect of the pandemic’s lockdown measures, by placing large meal orders and delivering them to hospitals, food banks and individuals in need.

Halifax Partnership sets up COVID-19 resource page to help local businesses

General: Online communities and networks | General: Sector resources | Local businesses | Main Street | Policy leadership | Shop Local

Dalhousie University helping students with financial challenges caused by COVID-19

Children | Fundraising and volunteering

In mid-March, when the implications of the COVID-19 pandemic began to hit close to home for Dalhousie and its students, the university responded by developing a short-term emergency financial support program over and above its existing financial aid programs.

World Food Organization releases policy brief on global food systems responses to COVID-19


The policy brief explains practices that cities around the world are implementing to mitigate the effects of #COVID19 on urban food systems.

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